Golden Acre struggled with outdated IT infrastructure; leading to crashing cash tills, and long waits for frustrated customers.
In our solution, we completed a top to bottom IT refresh; including design, configuration, and installation of a new network,including: desktops, POS computers, servers, storage area network. Their servers are clustered and the environment is virtualized and redundant. Their disaster recovery strategy now offers 100% business critical operations recovery in under 3 hours. Ongoing maintenance and support is now provided by GAM Tech for the entire environment from desktops to servers.
This change has led to tills with little downtime, leading to happier customers; employees are more productive due to stable and efficient computers- giving management peace of mind about having reliable IT.