FAQ's

What are Managed IT Services and how do they work? Find the answers to your most commonly-asked questions here. 

What are Managed IT services?

Managed IT Services means having an outside provider retain the responsibility for the functionality of your IT services and equipment. This includes the remote monitoring of servers, desktops, and mobile devices for a business. Managed IT Services can also involve cyber security, anti-virus, and even cloud services. 

What is an IT Consulting Company?

An IT consulting company will advise your business on how to best use IT to accomplish your business’ goals and objectives. IT consultants will assist with everything from what technology to use, to timelines, to your IT budget. A good IT consulting company will help you eliminate inefficiencies and strengthen your business. 

What does IT Consulting mean for a small business?

IT consulting services will align your small business’ objectives with your IT technology, timeline and budget. You’ll be able to create a solid three-year business plan that sets in place cost-effective technology solutions for not only improving your IT, but also streamlining your processes and strengthening your security. 

What should businesses look for in a Managed IT Service provider?

When hiring Managed IT Services, small businesses should look for a provider that guarantees a fast response time and fixed monthly rate. Plus, it’s always important to find a provider that won’t take ownership of your data. Otherwise you risk having to pay to get your own information returned to you if you decide to terminate your contract. 

How much does IT downtime cost a small business?

IT downtime is one of the largest costs any small business can face, with revenue losses totaling upwards of $19,000 for every day you can’t work. That’s .385% of your annual revenue, which is why it’s so important to partner with a responsive, reliable IT service.  

Find out how much your most recent downtime incident cost you by using our IT downtime calculator. 

How much does IT Managed Services cost?

The cost of Managed IT Services can vary depending on your business and the services you need, but prices start at around $100 per desktop or laptop including your network and server. Keep in mind that prices for Managed IT Services can be lower or higher, and this is just a benchmark. 

What is network cabling?

Network cabling is simply the medium through which information moves from one device to another in your network. There are many different types of cabling and each type works better for certain networks. Not all networks are connected with cabling, some are wireless and are used to connect things like laptop computers and mobile devices to your servers. 

What are Cloud Computing Services?

This is the delivery of computing services over the cloud (internet) and includes servers, storage, networking, software, databases and more. Cloud Computing Services are a great solution for small businesses because your information is safe, easily accessible and you only pay for what you use.  

The different types of cloud computing include: 

  • Infrastructure as a Service (IaaS) 
  • Software as a Service (SaaS) 
  • Platform as a Service (PaaS) 
  • Recovery as a Service (RaaS) 
How much does it cost for data recovery?

Data recovery costs are dependent on a lot of factors, but in general it can cost around $1 per GB to recover lost data. For most businesses that means a charge of upwards of $3000. This is why small businesses should invest in cloud solutions for data storage and security – when your data is stored in the cloud (and not on your devices), it’s protected no matter what. 

 

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