Frequently Asked Questions

Have questions about what exactly managed IT services are? Maybe you’re wondering what some of the best providers of these services are? Or maybe you want to know more about our specific services work? Whatever the case, you’ll find the answers to our most commonly-asked questions here.

What Are Some of the Top IT Companies in Calgary?

The prominent IT companies in Calgary on a Google search include:

  • Graycon
  • The IT Team
  • Pure IT
  • PCE Solutions
  • GAM Tech

What makes us one of the top IT companies in Calgary is that we offer personalized customer service. With a 5 minute response time guarantee and fixed monthly rates that won’t break the bank, we can give you personal IT support that other larger companies aren’t able to provide.

What are some of IT companies in Lethbridge?

The prominent IT companies in Calgary on a Google search include:

  • Delphi Systems
  • Nuvex Solutions
  • GAM Tech

So what makes GAM Tech the best choice for managed IT services in Lethbridge? It’s our commitment to providing the best customer service for your unique business needs and objectives. We offer a guaranteed 5 minute response time and fixed monthly rates that will ensure your always have the IT support you need to succeed.

What are Managed IT services?

Having Managed IT Services means having an outside provider retain the responsibility for the functionality of your IT services and equipment. This includes the remote monitoring of servers, desktops, and mobile devices for a business. Managed IT services can also involve cyber security, anti-virus, and even cloud services.

What are some of the things small businesses should look for, when looking for a Managed IT Services Provider?

When hiring managed IT services small businesses should look for a provider that guarantees a fast response time and fixed monthly rates. Plus, it’s always important to find a provider that keeps ownership of your data with you – not with them. Otherwise you risk having to pay to get your own data back when a contract is terminated.

What is Network Cabling?

Network cabling is simply the medium through which information moves from one device to another in your network. There are many different types of cabling and each type works better for certain networks. Not all networks are connected with cabling, some are wireless and are used to connect things like laptop computers and mobile devices to your servers.

What are the types of cloud computing services?

The different types of cloud computing include:

  • Infrastructure as a Service (IaaS)
  • Software as a Service (SaaS)
  • Platform as a Service (PaaS)
  • Recovery as a Service (RaaS)
What is an IT consulting company?

An IT consulting company will advise your business on how to best use IT to accomplish your business’ goals and objectives. IT consultants can advise on everything from what technology to use, to timelines, to your IT budget. A good IT consulting company will help you eliminate inefficiencies and strengthen your business.

What does IT consulting mean for a Small Business?

When your small business invests in IT consulting services you will get an alignment of your business objectives with IT technology, timeline and budget. You’ll be able to create a solid 3-year business plan that sets in place cost-effective technology solutions for not only improving your IT, but also streamlining your processes and strengthening your security.

How much does it cost for data recovery?

Data recovery costs are dependent on a lot of factors, but in general it can cost around $1 per GB to recover lost data. For most businesses that means a charge of upwards of $3000. This is why SMBs should invest in cloud solutions for data storage and security – when your data is stored in the cloud and not on your devices, it’s protected no matter what happens to the device.

How much does downtime cost for a SMB?

IT downtime is one of the largest costs any SMB can face, with revenue losses totaling upwards of $19,000 for every day you can’t work. That’s .385% of your annual revenue, which is why it’s so important to have a fast-responding reliable IT service. You can calculate what exactly your latest downtime incident cost you using our downtime calculator today.

How much do IT Managed Services Cost?

The cost of Managed IT services can vary depending on your business and the exact services, but prices start at around $100 per desktop or laptop including your network and server. Keep in mind that prices for managed IT services can be lower or higher, and this is just a benchmark for us.