Managed IT Services | Switching IT Providers

1. Contract signing

Our easy opt-out contract doesn’t lock you in long term - we are confident that after the first 6 months of partnering with us a contract will be the last thing you're thinking about.
2. Communication with current provider and staff

We know that you didn't make the decision to switch IT service providers on a whim and that your previous provider will have a relationship with you and your company. We always communicate professionally with them for as long as they are still under contract with you to ensure that they are aware of any changes we are making. We also communicate directly and openly with your staff so they know what is happening and how it will affect them.
3. Providing IT policies and procedures

Most companies don't have their own IT policies and procedures for staff to follow already prepared. When you switch to us, we take care of that for you by implementing policies and procedures that help your staff understand that IT support is there to help (not hinder) their work. By following some simple procedures they can optimize the effectiveness our support.
4. Training on accessing support options

At GAM Tech, we try to empower our clients by providing training throughout the entire length of our partnership. When you switch to us as your IT Service provider, we start this right away by laying out the ways that our support team can be accessed (it's as easy as a click, email or quick call).
5. Daily on-site support during transition

We will be on-site daily for the the transition period to make sure your staff get to know us, gets the answers they need, and to show you that we there to make your lives easier and aren’t going to be a disruption. The transition period can be as short or as long as you need it to be.
6. Ongoing support

Once you've successfully switched IT providers to GAM Tech, our friendly support staff continues to make sure that you get your issues resolved as quickly as possible and that you are happy with the results. Our management team also meets with your site contact quarterly to discuss progress and plan accordingly for the next quarter. But we're also available as you require around those meetings should project work need to be discussed, etc.

Here's What You Need To Know About Switching IT Providers

Thinking About Switching IT Service Providers?

Seamless Switch: Here are 6 easy steps to becoming a GAM Tech IT client

1. Contract signing

Our easy opt-out contract doesn’t lock you in long term - we are confident that after the first 6 months of partnering with us a contract will be the last thing you're thinking about.

2. Communication with current provider and staff

3. Providing IT policies and procedures

4. Training on accessing support options

At GAM Tech, we try to empower our clients by providing training throughout the entire length of our partnership. When you switch to us as your IT Service provider, we start this right away by laying out the ways that our support team can be accessed (it's as easy as a click, email or quick call).

5. Daily on-site support during transition

We will be on-site daily for the the transition period to make sure your staff get to know us, gets the answers they need, and to show you that we there to make your lives easier and aren’t going to be a disruption. The transition period can be as short or as long as you need it to be.

6. Ongoing support

Ready to make the switch?

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Contact Info

Calgary - (403) 768-0900

Lethbridge - (587) 425-5710

Red Deer - (403) 343-7334

Grande Prairie - (587) 771-2856

Ontario & Quebec - (514) 212-1309

Whitehorse - (867) 456-8648

Edmonton - (780) 540-8915

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