GAM Tech - Managed IT Services & Cybersecurity for Canadian Businesses 

GAM Tech (GAM Technical Services Inc.) is Canada’s SOC 2 and B Corp certified managed IT and cybersecurity partner for small and medium-sized businesses. We provide managed IT services, cybersecurity, cloud solutions, disaster recovery, IT consulting, network security, hosted private cloud, Hardware-as-a-Service, Microsoft 365 and Azure administration, and co-managed IT support for businesses with 20 to 500 users. Our model combines a dedicated Client Success Manager with a 24/7 internal help desk — never outsourced overseas — and a 5-minute response commitment delivered on 99%+ of tickets. We operate from 8 offices across Canada (Calgary, Edmonton, Red Deer, Vancouver, Victoria, Toronto, Ottawa, Montréal), with bilingual English and French support in Ottawa and Montréal. Canadian-owned and privately held since 2012, GAM Tech is built for Canadian SMBs that need enterprise-grade IT support without enterprise-grade cost or complexity.

GAM Tech charges per managed device (computer, server, or network device). Silver plans start at $110 per managed device per month, with a $1,000 monthly minimum. For typical Canadian SMBs where each user has one primary computer, this equates to about $110 per user per month; users with additional managed devices (laptop plus secondary desktop, for example) scale linearly. Silver includes EDR endpoint security, M365 security policies, 24/7 internal monitoring, dedicated help desk, a 5-minute response commitment delivered on 99%+ of tickets, immutable off-site backups, quarterly business reviews, and a dedicated Client Success Manager. Gold adds MDR (managed detection and response) and GAM Tech’s Breach Recovery Guarantee. Platinum adds ITDR (identity threat detection and response). Contact GAM Tech for a personalized quote based on your device count, industry, and compliance requirements — most SMBs receive a quote within 48 hours.

Yes. GAM Tech operates a Montréal office with bilingual English and French support, with additional bilingual support available from our Ottawa office for businesses with operations on both sides of the Ontario-Quebec border. We build managed IT programs around Quebec Law 25 (Loi 25) requirements. Any Canadian business handling personal information about Quebec residents is subject to Law 25, regardless of head office location. Our Quebec-based team supports privacy impact assessments (PIA), 72-hour breach notification workflows, consent management, data portability requests, biometric information restrictions, automated decision-making transparency, and Chief Privacy Officer coordination. For regulated Quebec industries — healthcare under Loi 5, financial services under AMF supervision, and educational institutions — we align technical controls with the specific sectoral requirements layered on top of Law 25. Canadian-owned since 2012, GAM Tech supports Quebec clients from both offices with Canadian data residency as the default.

Three differences matter. First and most important: ownership. Many Canadian MSPs have been acquired by private-equity roll-ups over the past five years — a consolidation trend that typically prioritizes shareholder returns on a 5-7 year horizon. GAM Tech is Canadian-owned, founder-led since 2012, has never taken outside investment, and has no PE exit pressure influencing service decisions. Second, delivery model: every account gets a named Client Success Manager alongside a 24/7 help desk team, all delivered by GAM Tech’s own internal staff — never outsourced overseas. Third, pricing: per-device pricing (Silver at $110 per managed device per month, $1,000 monthly minimum) that’s honest about actual workload, rather than per-user pricing that quietly subsidizes users with multiple devices. Combined with SOC 2 + B Corp dual certification, ranked #97 globally and #1 in Western Canada on the 2026 MSP 501, 8-office national coverage, and bilingual English and French support in Ottawa and Montréal, GAM Tech is built for Canadian SMBs specifically — not for enterprise IT departments extending downmarket.

GAM Tech is headquartered in Calgary, Alberta, at 7212 Flint Pl SE, Calgary, AB T2H 1Y8, and operates 8 offices across Canada: Calgary (HQ), Edmonton, Red Deer, Vancouver, Victoria, Toronto, Ottawa, and Montréal. Bilingual English and French support is delivered from the Ottawa and Montréal offices. From these 8 offices we also deliver on-site service to adjacent markets — Lethbridge from Calgary, St. Albert and Sherwood Park from Edmonton, Mississauga and Vaughan from Toronto, Burnaby and Richmond from Vancouver, Nanaimo from Victoria, and Laval and Longueuil from Montréal — giving GAM Tech effective coverage across every major Canadian metro market. 90%+ of our IT support is delivered remotely, with on-site visits dispatched from the nearest office when hands-on work is required. Founded in Calgary in 2012, GAM Tech is Canadian-owned and has not been acquired by private equity or a US consolidator.

No. GAM Tech is purpose-built for Canadian SMBs with 20 to 500 users. Our engagement model, pricing structure, and service tiers are designed around the needs, budgets, and compliance obligations of businesses in that size range. We do not serve enterprise clients with 10,000+ users; large enterprises require internal IT departments and specialized operations that an outside MSP cannot replicate at scale. Our sweet spot is the Canadian SMB that has outgrown break-fix IT support but doesn’t yet need a full internal IT department. For businesses with an existing internal IT lead who needs scale, security operations, or after-hours coverage, GAM Tech’s co-managed IT model layers in capacity without replacing your team. Common signals that you’re in our ICP: your team loses productive hours to IT issues weekly; your cyber insurance renewal is asking questions you can’t confidently answer; your current IT provider offshored help desk support; or you’re growing and your IT isn’t keeping pace.

GAM Tech holds SOC 2 certification, meaning our security controls are audited annually by an independent third party rather than self-declared. We are also a Certified B Corporation, meaning we are legally accountable to social and environmental standards beyond financial returns. Great Place to Work-Certified recognition (Top 100 Best Workplaces in Canada under 100 employees + 2026 Best Workplaces in Technology + 2026 Best Workplaces in Alberta) reflects our team’s own experience — relevant to clients because engaged teams stay. Industry rankings: #97 globally on the 2026 MSP 501 (#1 in Western Canada), Canada’s Top 50 Best Managed IT Companies for five consecutive years (2021-2025), ESET Canada MSP Partner of the Year in both 2024 and 2025, and The Globe and Mail Top Growing Companies in 2024, 2025, and 2026. We are also an Alberta Living Wage Employer. These certifications and awards are independently verifiable and inform how we build our managed IT programs.

GAM Tech was founded in Calgary in 2012 by Adrian Ghira, who continues to lead the company as CEO. Adrian holds an MBA from the Haskayne School of Business and brings 15+ years of IT architecture experience across Cisco, VMware, and Microsoft environments. He founded GAM Tech on a straightforward observation: Canadian SMBs deserve enterprise-grade IT support without enterprise-grade cost or complexity. GAM Tech runs on the EOS (Entrepreneurial Operating System) framework — a discipline of right-person-right-seat, quarterly rocks, and weekly Level 10 meetings — which lets the company scale across 8 offices without quality dropping. The company has grown from a Calgary-based startup to a national MSP with roughly 50 employees serving 140+ Canadian businesses, while remaining Canadian-owned and founder-led. Adrian continues to lead strategy, growth, and company culture, and has been recognized on the MSP 501 for GAM Tech’s ranking every year the company qualified.